Preparing Business to Succeed in the Digital Age
Innovation is critical to business success. Experis helps organisations access and create expertise to support the implementation of new technologies and processes that can scale quickly.
Business Transformation Services
Our expertise in business transformation enables organisations to cultivate individuals and teams prepared for the digital age.
Through professional resourcing and our Experis Academy, we get your workforce ready for digital transformation. We attract and match talent with in-demand skills as well as provide critical training for roles such as: Business Analysts, Data Architects, Data Engineers, Data Scientists, Scrum Masters and Agile Project Managers.
We help organisations establish, evolve or mature Agile project management practices by analysing systems and processes to identify gaps. We deliver continuous Agile optimisation in development, integration, test and quality engineering, project management, and delivery. We support Agile tool selection, PMO integration, project audits and SAFe or DevOps integration, as well as training and coaching in best-practices.
We help turn your data into meaningful insights. Using a wealth of information on the marketplace, products, customers and competitors, we help organisations make faster, forward-looking decisions to succeed in changing market conditions.
Using data science, automation, machine learning and advanced analytics, we help organisations reduce operating costs and increase productivity while accelerating their digital transformation and innovation.
Our Services
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Professional Resourcing
Finding the right talent with in-demand skills and expertise to fill your most critical roles.
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IT Consulting
Leading digital transformation practices through our network of consultants, experts and partners.
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Project Services
Providing business-critical IT project expertise and implementation of new solutions.
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Managed Services
Managing IT resourcing, application maintenance and operations so you can focus on your core business.
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The rise in demand for true Unified Communication and Collaboration
The use of communication services is nothing new within the world of business. Since audio and video conferencing emerged in the early 2000’s, they’ve become a key feature to business success. Early iterations of VoIP products like Cisco, Avaya and Nortel created a new way of calling by using broadband internet connections and desktop computers, before developing into instant messaging services like Skype and Slack that were largely adopted in the past decade.Now, we’re entering into yet another new way of working as the market has shifted past the era of only needing instant chat and voice calls. Cloud-based Unified Communication and Collaboration (UCC) meets the now crucial demand of businesses for collaboration tools featuring video, instant chat, voice, mobile, recordings, file sharing and more. The switch to home working and restricted face-to-face meetings over the past twelve months has meant that businesses need to have UCC in place to stay engaged not only with customers and prospects, but with internal teams and peers. Users are looking for seamless and easy-to-use solutions that integrate between applications like CRMs, company directories, emails, telephony and more while emulating the ease that once came with sharing an office with colleagues.UCC has also been a game changer in the fact it is now possible to combine what would have previously required multiple applications and interfaces into one consistent interface used across the business. This means ease of use and training and less likelihood of issues arising on certain applications – with all communications integrated into a single platform, you will have less potential failure points and risks of error, reducing the need for constant help from IT departments. It’s also no surprise that some of the biggest names in the telecommunications space are leaders in UCC solutions; Cisco, Microsoft and Google to name a few all have their own UCC product, which has mean that users typically have experience using similar or the same products, and therefore don’t require as much training.On top of this, with the majority of UCC applications being cloud-based, it has allowed employees to access their work and communicate throughout the business on their phone, laptop or tablet from wherever they are. In the quick shift to working from home due to Covid-10 and lockdowns, organisations have worked towards a cloud-first mentality, moving away from localised and dedicated hardware to virtualised and cloud-based servers, like Amazon Webservices, Microsoft Azure and Google Cloud, and again stressing the need for cloud-based UCC.What’s next in the world of Unified Communications?Although it’s been around for some time, the market is continuing to grow rapidly and, according to Grand View Research, the market size will grow to USD143.39 billion by 2024 – showing a CAGR of 16.8%. With new features and ways to collaborate and communicate being introduced all the time, this will continue to evolve and change the world of Unified Communications.What does this mean for recruitment?While setting up, configuring and supporting applications like Teams, Skype and Zoom are part of a 2ndor 3rdLine Support Engineers’ role, it has become a bigger focus and larger organisations are beginning to create new roles for Skype for Business or Microsoft Teams Engineers. This will be an area which will continue to grow and the requirement for Engineers with this skillset, for both contract and permanent, will be highly in demand.
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Business transformation: Observed trends, market predictions and tips for remaining relevant
Observed trendsAfter a last-minute U-turn in 2020, the IR35 reforms are finally going ahead on 6 April. With these changes imminent, most organisations that have contractors in their workforce have now made their final IR35 status determinations, often locking in future determinations at a company policy level.We’ve seen uncertainty from Brexit and the Covid-19 pandemic collide with IR35 to increase fixed term contract (FTC) offers in the marketplace. The salaried contracts are benefitting employers by giving them access to valuable professional resources for their projects and programmes at competitive costs.This is because FTCs are being taken up by professionals who want an immediate start, potentially following periods of unemployment. They are also under consideration by contractors who would have previously turned them down, but who now want some stability while they see what 2021 has in store.IR35 will bring significant changes to the way contractors in the private sector are taxed. Here’s everything you need to know about what is changing, how it might impact you and what to expect.Market predictionsIf you’ve been applying for jobs for a while, application fatigue may be setting in, but stay focussed, because people are starting to get hired for the jobs they want. Most clients spent 2020 adjusting to urgent priorities, while planning longer-term changes to ways of working. However, they are now looking to refresh and upgrade their connectivity and cloud-based solutions, with desktop / productivity apps, CRM and ERP platforms with O365, Dynamics365, Salesforce and ServiceNow being very much in vogue, alongside competitor technologies.Furthermore, after a year of putting cybersecurity transformation projects on hold to enable BAU capabilities, they are coming back online. Data protection is a priority too – particularly since hackers took advantage of new opportunities while organisations truned attention was turned to adjusting to remote operations.With change management roles increasing in popularity, project and delivery managers need really understand end-user requirements, as well as the potential business impact and benefits of transformation. There’s also growing demand for readiness activities to boost buy-in and change adoption through communication and training for businesses and their stakeholders.And although we have been seeing more FTC roles in the market in Q1, as the economy starts to open up – particularly within the hard-hit leisure, retail, hospitality, aviation and tourism industries – we expect strong demand for these same professional resources in the second half of 2021. As a result, the balance between PSC contractors, PAYE contractors, FTC and permanent staff may well redistribute itself.Tips to stand out from the crowdWith so many candidates in the market, clients are able to request very specific skills and experience for their vacancies – and this makes it less of a chore for them when it comes to interviewing candidates.Now is not the time to be vague. To avoid getting lost among the other applicants, directly highlight how you meet the brief of the job description: don’t leave room for interpretation. It’s more important than ever to:Tailor your CV and cover letter for each role. Your competitors are, so you have to do the same.Align your LinkedIn profile as you adapt your skills and experience profile – and announce the changes to your network.Let your recruiters know about these changes too.Finally, if you aren’t sure, don’t hesitate to check in with recruiters to see whether you have all the skills that a role requires. They are the best source of insight, and they want to make sure you are set up for success.
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The Most Essential Soft Skills for Companies in 2021
Prior to the COVID-19 pandemic, new roles that complement automation and new kinds of work saw an increase in demand for soft skills. Over the past year, that acceleration has only magnified the need for businesses to hire for, train and cultivate the right kind of skills among their workforces.New ManpowerGroup research as revealed that a K-shaped, two-speed recovery is emerging as countries lift restrictions and return to work. Some industries and people are bouncing back faster and better – those in growth sectors and with high demand skills – while others are at risk of falling further behind. It is predicted that by 2025, humans and machines will split work-related tasks 50-50, while 97 million new jobs will emerge in AI, the Green economy and Care economy.As the workforce moves quickly into a new chapter in the digital era, here are the soft skills that will be most beneficial to companies focused on future proofing their workforce.Collaboration, communication and teamworkDrawing on multiple people’s talents from diverse backgrounds is the best way to foster the creativity and innovation needed to find solutions to today’s complex challenges. This includes the soft skills of being able to connect people between a variety of styles, generations and work environments. And, as the business environment becomes more complex and flexible work arrangements continue, effective communication skills will be even more essential. The collaborative nature of leaders and workers will be able to add value and glue together disparate elements to create more than the sum of their parts.Critical thinking and analysisComputers can generate big data. Spreadsheets can help analyse numbers. Machines can help automate responses and generate outcomes. But at the end of the day, humans are still needed to see the big picture, communicate effectively, incorporate data, feedback and insights to solve problems and make sound decisions. When there isn’t always a clear road map, the ability to think holistically and consider long-term implications is essential.Leadership and influenceWith uncertainty the norm, organisations need employees who can effectively navigate challenging environments, motivate teams and produce results. That is why transparency, resilience, and optimism are such essential traits of today’s leaders.While automation is augmenting work, effective teamwork and collaboration among humans will only increase in importance. A leader must, therefore, possess the interpersonal skills to guide and motivate teams to deliver results even in the midst of change and ambiguity.Having the right soft skills will be even more essential as organisations transform and digitise at speed and scale. The biggest challenge, however, will be to bring all people to this transformation so that nobody is left behind.Download the report ‘Skills Revolution Reboot: The 3Rs – Renew, Reskill, Redeploy’ for more insights on today’s most essential soft skills and how to find them in a competitive market.
Business Transformation jobs
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Contract
Operations Director: Food Logistics - 3 months
Faversham
Posted April 9, 2021
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Contract
Senior Service Delivery Manager (SC Cleared)
Corsham
Posted April 9, 2021
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Permanent
Project Manager
Altrincham
Posted April 9, 2021
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Permanent
PMO/Project Manager - Broadcast / Telecoms
London
Posted April 9, 2021
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Contract
Enterprise Architect (SC Cleared)
London
Posted April 9, 2021
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Permanent
Business Analyst - (WFH)
Uxbridge
Posted April 9, 2021
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Contract
Project Manager - Advanced AV, VR, AR - Remote working
Watford
Posted April 8, 2021
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Permanent
Agile Business Analyst (working from home)
London
Posted April 8, 2021
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Contract
Digital Product Owner
Berkshire
Posted April 8, 2021
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INSIGHTS & INTELLIGENCE
Experis leverages internal research and deep industry expertise to help organisations succeed in a rapidly evolving digital world.
In today's world of work, companies must plan for unpredictability and need to be built for change. With technological disruption and geopolitical uncertainty continuing at pace, we can be certain that further change lies ahead. Keep up-to-date with the latest in the IT world of work with insights from Experis.
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