As businesses across the UK are faced with increasing instability, costs of labour and a shortage of skilled resources, we are seeing a rise in demand for alternative technology solutions that can help address and alleviate these challenges.
Robotic Process Automation (RPA), also known as Virtual Workers, are one such option. An automated replacement for tedious, high volume and repetitive tasks, automation can help reduce costs while improving efficiency and compliance. It also allows staff resources to be redirected to higher value responsibilities.
Below we help break down what you need to know about this new offering, how other businesses are already implementing Virtual Workers, and the benefits of RPA bots.
What businesses need to know about Virtual Workers
What is a Virtual Worker? Virtual Worker automation solutions are defined as a technology that is configured to observe tasks a user performs and then effectively reproduce the process. Think of monotonous but necessary tasks your business performs that eat up employee time. Virtual Workers make it feasible that your employee would only need to conduct each task once, as an example, and from then on it would be done instantly thanks to automation.
As artificial intelligence has been increasingly integrated into routine life, RPA automation is following a similar and significant evolution as organisations realise the levels of efficiency gained from these solutions. Automation enables businesses to configure the software to collect knowledge, perceive patterns, and absorb, adapt and react to new situations.
The key elements of an RPA solution are:
Undisturbed business system integration
Business rules execution accordant with self-learning and defined logic
Work item and exception queuing
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What are the benefits of a Virtual Worker?
The most widely discussed benefit of Virtual Worker automation is the cost impact. RPA tools cost as little as 1/5thof an onshore FTE (Full-time employee), or 1/3rdthat of an offshore FTE. There are, however, numerous other benefits which enterprises that adopt RPA tools have obtained, including:
Decreased cycle time and enhanced throughput - RPA bots can perform at a fast speed and ensure 24/7 operations are possible
Flexibility and scalability - RPA bots provide the ability to control workforce size, can be quickly deployed, and, since each bot can perform several types of processes, rapid reassignment is possible
Enhanced accuracy - As robots follow certain rules, there is no chance for errors such as typos to occur
Enhanced employee morale - Typically the more monotonous and repetitive tasks are most appropriate for RPA automation, which frees employees to work on higher value and more rewarded business activities.
How Experis can help you
From implementing new procedures to keep workforces safe through to delivering new strategies regarding work from alternative locations, in the past year we have witnessed an unprecedented shift in organisational workplace strategies. For many, global events have accelerated the adoption of remote working and our Virtual Worker solutions can supplement these new approaches to help maximise productivity.
Our solutions do not aim to replace personnel, but rather allow them to focus on value added activities whilst Virtual Workers do the heavy lifting of repetitive tasks. Our Automation practice can help organisations like your own drive improved customer experience and operational excellent by increasing performance, efficiency and agility.
To learn more about how to maximise your workforce, please contact our team today at firstname.lastname@example.org.
Want to discover how our Virtual Worker service has benefitted companies including Microsoft? Access our one pager to discover success stories and further details on the potential for growth: