Technical Writer

Location:
London
Job Type:
Contract
Industry:
Digital Workspace
Job reference:
BBBH139171_1622641059
Posted:
16 days ago

Tech Writer

Osterley

6 months

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make for a truly exciting and inclusive place to work.

You'll be working with the Knowledge Manager and the UK market to write user friendly HR knowledge articles, helping to get answers 24-7 once the transformation goes live.

What you'll do:

* Work with friendly HR teams to gather updates for current knowledge articles, forms and policies

* Transform the old articles into shiny new guides and formats

* Write with the client tone of voice to really bring your articles to life:

o 'Speak' like a person.

o Think like a customer

o Be immediate and inclusive

o Make readers smile and enjoy reading them

o Don't waste a single word.

* Highlight any gaps you've found when writing them (if you do find any!)

* Send your shiny new articles for approval and publishing

What you'll bring:

  • A snappy, pacey and full of energy attitude to writing
  • Experience in writing with a personality, like a blog or journal (Corporate speak can stay at the door)
  • Have excellent attention to detail. It's the small things that matter
  • Some serious Ms Word skills in your back pocket

Beneficial:

* Some experience of HR policies and processes

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