Support Analyst - REMOTE
Jefferson Wells are recruiting for a 3 month contract, to start immediately. This candidate will provide support in mostly EU region.
Requirements:
- Intermediate level skill set with multiple years' experience with Windows OS, software applications
- Experience with large scale Windows OS rollouts and upgrades
- Experience with desktop management tools (SCCM)
- Experience with application packaging
- Experience with InTune/AutoPilot a plus
- Experience with using service desk for managing workload and priorities
- Experience with Bomgar remote control management
- Good customer service skills with remote support experience
- Flexible work hours may be needed occasionally to support differences in times zones within the region.