Support Analyst - Remote

Location:
London
Job Type:
Contract
Industry:
Enterprise Applications
Job reference:
BBBH135779_1616524588
Posted:
21 days ago

Support Analyst - REMOTE

Jefferson Wells are recruiting for a 3 month contract, to start immediately. This candidate will provide support in mostly EU region.



Requirements:

  1. Intermediate level skill set with multiple years' experience with Windows OS, software applications
  2. Experience with large scale Windows OS rollouts and upgrades
  3. Experience with desktop management tools (SCCM)
  4. Experience with application packaging
  5. Experience with InTune/AutoPilot a plus
  6. Experience with using service desk for managing workload and priorities
  7. Experience with Bomgar remote control management
  8. Good customer service skills with remote support experience
  9. Flexible work hours may be needed occasionally to support differences in times zones within the region.




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