Social Media Coordinator

Job Type:
Digital Workspace
Job reference:
28 days ago

Job title: Social Media Coordinator

Contract: Six months

Start Date: ASAP

Location: London (Hybrid)

Day Rate: £275 per day

The client is building our future on smoke-free products that are a better choice than continued smoking. Ultimately, we want to stop selling cigarettes for good as soon as possible. With huge change comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions, and the space to move your career forward in endlessly different directions. It is an exciting, ever-changing environment - ideal for someone driven, disruptive, and dynamic. If you are comfortable with ambiguity and excited by the challenge of shaping things from the ground up, you will enjoy it. There is endless space to develop, so you are progressing your career as fast as you build our smoke-free future.

Role Overview:

Social media plays a vital role in helping communicate a clear and engaging vision for a smoke-free future. We are currently looking for a coordinator to support the team with day-to-day social media tasks, including our engagement strategy and managing our employee advocacy program.

You will be responsible for supporting the program that encourages employees to utilize the best of our corporate social content and amplify key messages natively across their own social media. You will join our in-house agency function, based at our regional hub in London, and work closely with the global social media team to ensure the content shared aligns with the broader business objectives. The ideal candidate should have strong copywriting skills to ensure the content is engaging and personable, focusing on understanding employees' Tone of Voice (TOV).

What You Will Do:

Programme Management: Employee Advocacy Platform

  • Be a key supporter of InsideOut, the Employee Advocacy platform, building expert knowledge in how it operates, and supporting the platform provider and platform lead with administrative tasks, training, content creation, and reporting on platform success (monthly, quarterly).
  • Seek new opportunities to grow the program internally with different departments and onboard staff accordingly.
  • Work with the agency to locate third-party articles appropriate for the platform.
  • Collaborate with the Internal Communications team to draft and upload captions for employees to share through the EA platform.

Content & Engagement Support

  • Work with social and other global communication teams to ensure a steady supply of content for staff to amplify, ensuring correct tagging, naming, categorization, and approvals.
  • Support the social media team with drafting responses to published content.
  • Provide analytics to inform content decisions and ensure best practices.

Who You Are:


  • Experience supporting employee advocacy programs.
  • Experienced with social media and understands its role in corporate communications.
  • Knowledge of online content strategy and creation with the ability to think omnichannel.
  • Experienced in onboarding programs and supporting staff queries.
  • Experience working with multiple stakeholders.
  • Strong English copywriting, editing, and proofreading skills with experience writing for different types of audiences and subject matters.
  • Team player as well as capable of working independently at pace.
  • Used to dealing with ambiguity and has an agile mindset to accept projects and plans that will adapt as they develop.
  • 2-5 years of experience in corporate roles. Agency experience preferred.
  • Flexible and willing to work occasional late nights or weekends, where needed.


  • People first - operating with an agency mindset, you consistently consider the needs of your audiences, stakeholders, and colleagues in equal measure, working in a collaborative and inclusive way.
  • Humble and curious - you acknowledge that you may not have all the answers and seek input and ideas from diverse sources.
  • Growth mindset - you seek out feedback and look for ways to develop yourself and others.
  • Strategic - you see the bigger picture and use data and creativity to help you paint it for others.

What We Offer:

  • We genuinely care about our people, and we show this through living out our Employee Brand every day. It's what connects every colleague in every market.
  • In addition to a competitive salary, we offer a fantastic office environment and strive to ensure you have the best work-life balance possible.
  • Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress.
  • Seize the freedom to define your future and ours. We'll empower you to take risks, experiment, and explore.
  • Be part of an inclusive, diverse culture where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business - our staggering size and scale provide endless opportunities to progress
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