ServiceNow Technical Consultant

Job Type:
Enterprise Applications
Job reference:
23 days ago

ServiceNow Technical Consultant

We are currently working with a leading Global Business Consultancy firm who are looking to expand their capability within their ServiceNow consulting teams. As a result, we are looking for ServiceNow Technical Consultants with experience in implementing large scale solutions within Corporate or Public Sector environments.

The Role

    • ITIL Process consulting and/or implementation
    • ServiceNow Implementation
    • Lead and own ServiceNow technical deliveries
    • Guide, mentor and train team members
    • Create value-adds and accelerators on ServiceNow
    • Define and implement differentiators for ServiceNow development and support projects
    • Ability to define and implement best practices
    • Experience in creating and modifying workflows
    • Design, development and deployment in ServiceNow
    • Documentation and review activities
    • Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable
    • Good understanding on ServiceNow dedicated and shared instances usage and feasibility
    • Excellent experience in creating customer reports and dashboards
    • Experience in conducting and document due-diligence for customer tools, process and projects
    • Experience on configuration management - process definition, modelling and process refinement
    • CMDB and Discovery troubleshooting
    • ServiceNow foundation data management and data modelling
    • LDAP integration
    • Create integration architecture
    • Ability to create templates for foundation data, CMDB etc.

Requirements and Technical Expertise :

    • Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
    • Experience on Mobility, Discovery and Orchestration
    • Experience on Java scripting
    • Excellent understanding of ITIL processes
    • Experience in complex data migration
    • Experience in conducting training on ServiceNow
    • Excellent experience on complex ServiceNow integrations
    • Experience in creating custom applications
    • Creation of script based assignment and approval rules.
    • Creation of Business Rule, UI Action by using Glide script.
    • Creation of Glide Record object
    • Creation of custom related list.
    • Creation of Access Control List with the help of Scripting.
    • Creation of Script based UI Policy and Client Script.
    • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
    • Querying the table by using Glide Record
    • Referencing Glide List
    • Debugging script
    • Creating and customizing UI and pages using Jelly
    • Working with complex Log Files.
    • Render forms, lists, UI Pages, and many other things in with the help of Jelly
    • Designing of Macros and Formatters.
    • User Administration
    • Web Service Integration
    • User Interface Level Integration
    • MID Server Integration
    • Integration with tools, applications and systems
    • Mobility and related integration
    • AngularJS, Node.js and Bootstrap
    • Use of Import Sets for data loading from external file or database to the

What to expect

- Location: Some site-based work / flexible work - office is in London

- Salary: Flexible based on experience - very competitive and in line with Market rates.

- Perks: Competitive benefits including Health Plans, Training, Bonus Scheme, Development Initiatives and Pension Plans based on seniority.

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