ServiceNow Software Asset Management SME

Job Type:
Enterprise Applications
Job reference:
11 days ago

ServiceNow Software Asset Management SME

Knutsford (Cheshire)

6-month contract

IR35 Status: In scope (Engagement via Umbrella only)

A ServiceNow Software Asset Management SME is required to join a multinational technology client. The role will be based in Knutsford (Cheshire), initially working remotely on a 6-month contract.

About the role:
You will be working on a Product Lifecycle Management project, focused on the delivery of a Software Asset Management roadmap.

Key responsibilities:
You will be responsible for:

  • Delivering end-to-end tasks which accurately capture product consumption and entitlement across a range of platforms and technologies to ensure the successful delivery of an accurate and automated Enterprise-wide Effective License Position (ELP).
  • Capturing entitlement, ensuring accurate allocation, and mapping to software models
  • Reporting and reconciliation
  • Data normalisation, mapping, and discovery
  • Documenting and showcasing best practices that will be adopted for other ELPs.
  • Developing and delivering any customisations and integrations required to gather data to deliver the ELP for the agreed Software Publisher.
  • Creating and developing a plan to achieve the effective implementation of SAM Pro for all the Bank's Priority software publishers and any additional publishers with unique requirements.
  • Customisation or development of enhancement requests for existing ITAM tools and processes

Key Skills:
To succeed in this role, you need to have hands-on experience of:

  • Software Asset Management experience in a large complex organisation
  • ServiceNow SAM Professional: design, implementation and getting to value.
  • ServiceNow development, product lifecycle, Performance Analytics, and reporting
  • ServiceNow Discovery, including the development of patterns.

Desirable skills/Preferred Qualifications:

  • Understanding of ITIL and ITSM processes
  • IBM ILMT experience
  • Exposure to Vendor Contract Management
  • CMDB, and IT Asset Management experience
  • Knowledge of governance, risk, and control frameworks

Having a data analytics background will be beneficial.

If this role is of interest to you, please submit your CV in the first instance.

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