ServiceNow Developer

Job Type:
Business Transformation
Job reference:
22 days ago

ServiceNow Developer

Location: City of London

Salary: £75,000-£90,000

My client specialises in the Insurance industry and has a new exciting opportunity for a ServiceNow Developer to join their IT Service Management team. This position is suitable for an individual who is looking to develop their career as a ServiceNow Developer in a fast-paced and supportive workplace.

Your main responsibilities:

  • Delivery of complex solutions on the ServiceNow platform
  • Consultation with IT internal requesters, projects or business customers on the ITSM platform
  • Verify requirements with the platform's OOB functionality, performing gap analysis and proposing additional platform OOB modules
  • Collaborate with IT and business teams to translate requirements into technical solutions
  • Estimate effort for all customizations, integrations, configurations and development work
  • Serve as the primary point of contact for support, administration, and maintenance of the ServiceNow platform and associated applications.
  • Configure the Service Mapping tool and load data / dependencies
  • Review and modify existing ServiceNow CMDB patterns as needed.
  • Lead in the implementing, configuration and maintenance of interfaces and integrations for gathering, and maintain CMDB data

Skills & Experience required:

  • 5+ years of experience in IT technical services roles
  • Degree in IT or business information management or equivalent
  • Highly experienced in developing and implementing ITSM/ITIL and ITOM processes and solutions including CMDB
  • ServiceNow Certifications for System Administrator and Certified Implementation Specialist for ITSM and core ITOM applications
  • Experienced with web technologies (XML, HTML, JavaScript, Web Services, etc.)
  • Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert
  • ITIL Foundation or better ITIL Expert Certifications
  • Experienced in working in a fast pace, ambitious and agile environment.
  • Excellent spoken and written Business English

Company benefits include:

  • 25 days Holiday in addition to public holidays (Increases with length of service)
  • Group pension, 10% base salary, paid by the company with no employee contribution required
  • Several insurance covers including private medical, health, critical illness and life assurance
  • Family Friendly Policies
  • Gym Membership subsidy
  • Flexible and Agile Practices
  • Annual Bonus and Annual Pay Review

If you have the skills and experience required and are keen to pursue a role as a ServiceNow Developer with a global company, then please click the link to apply!


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