ServiceNow Architect

Job Type:
Enterprise Applications
Job reference:
23 days ago

ServiceNow Architect

We are currently working with a leading Global Business Consultancy firm who are looking to expand their capability within their ServiceNow consulting teams. As a result, we are looking for ServiceNow Architects with experience in implementing large scale solutions within Corporate or Public Sector environments.

The Role

  • Experience on ITIL Process consulting and/or implementation
  • ServiceNow Implementation Specialist & Admin certification
  • Lead and own ServiceNow technical deliveries
  • Guide, mentor and train team members
  • Create value-adds and accelerators on ServiceNow
  • Define and implement differentiators for ServiceNow development and support projects
  • Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
  • Experience on Mobility, Discovery and Orchestration
  • Experience on Java scripting
  • Excellent understanding of ITIL processes
  • Ability to define and implement best practices
  • Experience in creating and modifying workflows
  • Experience in design, development and deployment in ServiceNow
  • Experience in documentation and review activities
  • Experience in complex data migration
  • Experience in conducting trainings on ServiceNow
  • Excellent experience on complex ServiceNow integrations
  • Experience in creating custom applications
  • Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable
  • Good understanding on ServiceNow dedicated and shared instances usage and feasibility
  • Excellent experience in creating customer reports and dashboards
  • Experience in conducting and document due-diligence for customer tools, process and projects
  • Experience on configuration management - process definition, modeling and process refinement
  • CMDB and Discovery troubleshooting
  • Experience on ServiceNow foundation data management and data modelling
  • Experience on LDAP integration
  • Ability to create integration architecture
  • Ability to create templates for foundation data, CMDB etc.
  • Experience in Java and related web technologies is preferred

Requirements and Technical Expertise :

  • Creation of script based assignment and approval rules.
  • Creation of Business Rule, UI Action by using Glide script.
  • Creation of Glide Record object
  • Creation of custom related list.
  • Creation of Access Control List with the help of Scripting.
  • Creation of Script based UI Policy and Client Script.
  • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
  • Querying the table by using Glide Record
  • Referencing Glide List
  • Debugging script
  • Creating and customising UI and pages using Jelly
  • Working with complex Log Files.
  • Render forms, lists, UI Pages, and many other things in with the help of Jelly
  • Designing of Macros and Formatters.
  • User Administration
  • Web Service Integration
  • User Interface Level Integration
  • MID Server Integration
  • Integration with tools, applications and systems
  • Mobility and related integration
  • AngularJS, Node.js and Bootstrap
  • Use of Import Sets for data loading from external file or database to the

What to expect

- Location: Some site-based work / flexible work - office is in London

- Salary: Flexible based on experience - very competitive and in line with Market rates.

- Perks: Competitive benefits including Health Plans, Training, Bonus Scheme, Development Initiatives and Pension Plans based on seniority.

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