Senior Service Delivery Manager (SC Cleared)

Job Type:
Business Transformation
Job reference:
about 1 month ago

Our Defence client require a Senior Service Delivery Manager (SC Cleared) with experience of business process controls.

The Role

Specialist support required assisting with the delivery of a move to pre-emptive Event Management, involving utilisation of event management tooling licences/support, securing supplier event management data, and overseeing a phased roll-out.

Key Skills and Experience

  • Experience Managing suppliers, including reviewing quality, providing direction on the prioritisation of tasks, and resolving conflict.
  • Experience of operating within or supporting a SIAM-based IT Service Management operating model.
  • Experience of setting up and successful coordination of User Groups with a membership that includes IT technical specialists.
  • Experience of the successful Project Management of UK Defence projects or UK Government projects.
  • Specific experience of IT Event Management and the SIAM-defined Event Management processes.
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