Senior Business Analyst

Job Type:
Business Transformation
Job reference:
19 days ago

Senior Business Analyst - hybrid role

Are you a Senior Business Analyst looking for your next opportunity? Would you thrive taking ownership and accountability of a significant upgrade or a legacy CRM system? Then, I have an excellent opportunity for you!


I am working with a large organisation operating across the United Kingdom who are in the early stages of a major upgrade to their CRM system which services 1000+ end users. They require a Senior Business Analyst with a proven track record carrying out business analysis of agile software development teams and working across a multi-discipline environment working with end users, business change managers and software development and testing teams.


  • Facilitate interviews and workshops with stakeholders to elicit business needs and system requirements
  • Act as the product owner for multiple products across one or more Scrum teams
  • Working with the development team and Product Manager to define cost-effective and high-quality solutions which meet the business need.
  • Creation of User Stories and Acceptance Criteria, including the definition of business/system requirements and UI wireframes.
  • Documenting 'As is' and 'To be' business processes and system flows.


  • Strong experience in Business Analysis, ideally within a software development or/and enterprise-level systems environment.
  • Experience acting a Product Owner in the delivery of large complex software projects using agile methodologies across internal cross functional teams.
  • Understanding of end-to-end project and software development lifecycles with particular experience in working in Agile delivery.
  • Experience of using structured BA methodologies and techniques, including business process modelling.
  • Strong analytical skills - able to absorb large amounts of detail whilst not losing sight of the big picture.

If you're an ambitious Senior Business Analyst who has delivered on complex projects for the integration, implementation or upgrade of CRM or similar enterprise systems and would like to take ownership of this project then please click the apply button and a member of the recruitment team will be in touch.

Our client's ambition is to be a diverse and inclusive company where people are truly free to be themselves. They can thrive, achieve their personal goals and innovate without limitations. We welcome everyone to apply.

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