Mobile IT Technician (Field-Based)
£19.34 per hour (Umbrella)
Contract | Jan-Dec 2026 | Full-Time | Mon-Fri | 09:00-17:30
Location: Central Birmingham & West/East Midlands (Must live within 20 miles)
Clearance: Must be eligible for SC Clearance
Driving Licence: Essential
Overview
We're recruiting an experienced Mobile Technician to join a major UK technology services provider, supporting multiple enterprise accounts and secure public sector projects across the Midlands. This is a fantastic role for someone who enjoys varied workloads, customer-facing support, and being out on the road each day.
This is a 12?month contract running from January to December 2026, with strong potential for renewal based on project pipeline.
Key Responsibilities
- Deliver support on-site across multiple customer locations
- Diagnose and resolve hardware and software issues
- Carry out break-fix, device swaps, imaging, configuration, upgrades
- Support multi-site technical rollouts (e.g., secure device refreshes, payment system deployments)
- Liaise with project and service teams to meet SLAs
- Provide high-quality face-to-face customer service
- Travel throughout Central Birmingham and the wider Midlands region
Types of Projects You'll Support
- Major finance and banking clients
- Automotive and engineering organisations
- Telecoms & enterprise infrastructure environments
- Government-linked programmes (defence, justice, health, secure systems)
- National chip-and-pin, POS and workplace refresh rollouts
Requirements
Essential
- Full UK driving licence
- Experience in mobile/field-based technical support
- Confident with Windows troubleshooting, imaging & hardware repair
- Strong face-to-face communication and customer service skills
- Able to work independently across multiple daily site visits
- Data Centre Operations, troubleshooting
- Eligible for Security Clearance (SC)
Desirable
- Vendor certifications (Dell/HP/Lenovo)
- Break-fix or desktop engineering background
- Experience in secure or enterprise environments
- Project rollout experience
Location Requirement
You must live within 20 miles of Central Birmingham to ensure effective coverage across the Midlands.
Rate & Contract Details
- Umbrella Rate: £19.34 per hour
- Start: ASAP
- End: 31 December 2026
- Schedule: Monday-Friday | 09:00-17:30
- Holiday: 31 days
- IR35: Unknown
- Role Type: Consultant - Mobile Technician (Level 2)
Why This Role Stands Out
- Consistent, long-term mobile engineering contract
- Exposure to prestigious enterprise and secure public sector environments
- Strong development path for techs wanting secure/government experience
- Dynamic day-to-day workload with frequent customer interaction
- Excellent role for someone who enjoys autonomy and field-based work
