Salesforce Systems Administrator

Location:
Buckinghamshire
Job Type:
Permanent
Industry:
Cloud & Infrastructure
Job reference:
JF/00M_1612534494
Posted:
19 days ago

SALESFORCE SYSTEMS ADMINISTRATOR/DEVELOPER

OVERVIEW:

As part of our client's IT strategy and to facilitate business growth, an Administrator/Developer is required to administer a Salesforce system and perform system updates and enhancements.

This role is primarily focused on Salesforce administration - managing the platform, undertaking updates and provisioning ad-hoc reports for sales and business development staff.

Additionally, Salesforce will be the focus within an operational workflow system and deployment of marketing plug-in. This role will assist in scoping requirements and determining approach in this key system development and providing technical insight to the Salesforce platform.

KEY ACCOUNTABILITIES:

  • Day to day management of the Salesforce platform
  • Response and correction to identified Salesforce system incidents
  • Identifying system faults/problems and planning for their eradication to enhance system stability
  • Collect requirements from users for enhancements and design small scale solutions to everyday business issues
  • Ability to generate on demand and schedule reports for management reviews
  • Provide training for new users of the Salesforce platform

SKILLS/EXPERIENCE REQUIRED:

  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Salesforce App Builder
  • ITIL v3 Foundation
  • Excellent written and grammatical skills
  • Enthusiastic, energetic and imaginative
  • Strong Experience in an administration capacity with Salesforce.com (minimum 3 years, with relevant certification)
  • Administrator, App Builder, Sales Cloud, Service Cloud certifications
  • Salesforce development experience
  • Apex (triggers, batch, web services) and Visualforce development skills
  • Experience of JavaScript/Lightning components
  • Good understanding of Apex sharing and security models
  • Experience of requirements gathering, solution design
  • Experience of prioritising tasks and working to deadlines
  • Experience in working with wider team members such as IT operations/project management
  • Experience of integration and data migration.

Desirable

  • Salesforce Developer
  • Lightning Components/JavaScript application development
  • Knowledge of the pharmaceutical sector and GCP

Person Specification:

  • A fantastic communicator and facilitator
  • Proactive; identify problems and propose solutions
  • Instinctively collaborative and a team player
  • Strong analytical ability with a data driven strategic mind-set
  • Enthusiastic, energetic and imaginative
  • Experience in managing stakeholders of varying seniorities
  • Familiarity with development lifecycle
  • Experience creating, deploying and managing Salesforce solutions
  • Skills in analysing and problem-solving issues

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