Reliability / Infrastructure Manager

Job Type:
Cloud & Infrastructure
Job reference:
12 days ago

Reliability / Infrastructure Manager - hybrid role

Are you an experienced Reliability or Infrastructure Manager with experience in leading a team of reliability engineers for the delivery of high-quality infrastructure products including a critical mix of cloud, virtualised and physical infrastructure assets and services? If so, then this could be an excellent opportunity for you!


The Reliability Manager holds a senior role within the section providing leadership to continually improve the stability, reliability, and availability of our supported services. This is ultimately a leadership role which will require you to support the IS operations, assisting with the development and execution of the digital operations strategy. Also, you will drive an automation first culture as the IS operations transforms, bringing together machine learning, automation and DevSecOps centric workflows.


  • Lead a team of Reliability Engineers in their day-to-day activities to deliver cloud and on-premises infrastructure operational services to both internal and external customers. Support the provision of outstanding customer experience by operating, maintaining, and developing a stable, reliable, secure, and available set of services.
  • Create, maintain, and innovate around automation. Automating redundancy, manual and repetitive tasks to allow your team to focus on innovation will be central to your role. Understanding why things have gone wrong and using that to ensure the same problems don't keep happening is key to us identifying improvement opportunities and delivering operational excellence.
  • Support major incidents as they occur, looking specifically at the technical activities and approaches we can use in our immediate responses.
  • Support our Technology Leadership Team in overseeing the planning, enhancement and acceptance of new and updated assets and services. Ensuring they support our operational objectives is key.

Previous Experience:

  • Experience in managing hybrid infrastructure environments, consisting of on premises and cloud; PaaS, SaaS, IaaS services.
  • Installation, configuration and maintenance of Microsoft environments and tools including Microsoft Windows Active Directory, Exchange, DHCP, DNS, RDS, TCP/IP network, Windows O/S and Office 365
  • SharePoint, Citrix, VMWare, Poly, MS Teams, Solarwinds, MS MECM, Cisco LAN/WAN, Palo Alto
  • Support of application, database, and operating system layers in environments such as Oracle or Microsoft SQL Server
  • Ability to present complex information clearly and succinctly to a variety of audiences, some of which will be non-technical. For example, in steering groups, management meetings and staff briefings.

If you're an ambitious Reliability / Infrastructure Manager looking for their next big challenge and are interested in the opportunity outlined above then please drop click apply and a member of the recruitment team will be in touch.

Our client's ambition is to be a diverse and inclusive company where people are truly free to be themselves. They can thrive, achieve their personal goals and innovate without limitations. We welcome everyone to apply.

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