Network Support Engineer (2nd/3rd Line)

Job Type:
Cloud & Infrastructure
Job reference:
17 days ago

Network Engineer

Location: Warwick

Duration: 12-month contract

IR35 Status: Engagement via Umbrella only

A Network Engineer is required to join a multinational technology client. The role will be based in Warwick, initially working remotely on a 12-month contract.

About the role:
You will be working on a Network Engineer project, focused on the delivery of a range of network support functions, including systems monitoring, diagnostics and trouble shooting.


  • You will be responsible for ensuring 2nd/3rd line technical support is provided as needed.
  • You will have to liaise with both internal and external stakeholders to deliver fully operational systems.

Key Skills:
To succeed in this role, you should have:

  • Experience of supporting network hardware and software in a complex multi-protocol environment.
  • Experience of managing services incidents, requests, and problems.
  • An understanding of the use of proxies, DNS / DHCP, security etc.
  • Knowledge of a help desk system and managing service requests / incidents / problems
  • Knowledge and experience of configuring firewall technologies such as Cisco ASA and Palo Alto
  • Experience of configuring Cisco Nexus 7k, 5k & 2k switching fabrics.

Desirable Skills and Experience:

  • Experience of diagnosing network issues and proposing resolution.
  • An interest in learning about theories and concepts of data communications.
  • An understanding of information security best practice.
  • Load balancing technology configuration (Citrix NetScaler)
  • Cisco ACI configuration.

If this role is of interest to you, please submit your CV in the first instance.

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