IT Support Engineer (Level 1/2) - 3‑Month Contract - Outside IR35 - £175-£200/day
Location: Onsite, Leamington Spa
Contract Length: 3 months (with potential extension)
Start Date: Urgent turnaround - ideally starting 2nd February
IR35: Outside IR35
Working Pattern: 5 days per week onsite
About the Role
We're urgently seeking an experienced IT Support Engineer (Level 1/2) to provide hands‑on technical support within a fast‑paced, collaborative environment. You will act as the first point of contact for users, ensuring issues are resolved quickly and systems remain stable. This is a great fit for someone who enjoys varied workloads, autonomy, and direct interaction with end‑users.
What You'll Be Doing
- Delivering daily support across desktops, laptops, mobile devices, printers, and peripherals
- Handling and resolving support tickets, escalating to Level 3 where required
- Installing and configuring IT equipment and peripherals
- Supporting Microsoft 365 administration and basic Windows Server tasks
- Completing onboarding tasks for new starters, including account creation and workstation setup
- Monitoring systems and ensuring smooth IT operations
- Documenting fixes and contributing to internal knowledge articles
- Supporting basic networking (Wi-Fi, DNS, DHCP)
- Assisting with building‑related systems such as CCTV, heating, and security
What We're Looking For
- Prior Level 1/2 IT support experience
- Confident troubleshooting hardware and software issues
- Hands‑on knowledge of Microsoft 365 and Windows environments
- Basic networking understanding
- Strong communication skills with a calm, customer‑focused approach
- Someone proactive, organised, and able to work effectively in a small on‑site team
Why This Contract?
- Urgent requirement with a target start of 2nd February
- £175-£200/day, depending on experience
- 5 days a week fully onsite, working closely with a supportive IT function
- Varied technical exposure and meaningful day‑to‑day impact
How to Apply
If you're available at short notice and can commit to 5 days onsite in Leamington Spa, please submit your CV along with your earliest availability.
