IT Support Engineer

Job Type:
Cloud & Infrastructure
Job reference:
6 days ago

Support Engineer

Location: Corsham

Duration: 3 Months + extension

Outside IR35

The L2/L3 IT Support Engineer is to be capable of installing and maintaining computer hardware and software systems to ensure an operational output

Responsibilities include:-

  • Responding to technical support calls from end users of computers and software applications
  • Setting up and installing new computers, networks and software and follow work instructions to change components.
  • Installing updates and patches to software applications
  • Installing and configuring operating systems, anti-virus software and other applications
  • Diagnosing and fixing network problems and hardware or software faults
  • Maintaining inventories of hardware and software and requesting replacements from logistics chain
  • Managing backups of servers, in case of data loss
  • Keeping a record of issues and faults along with solutions, for future reference
  • Installation of IT Hardware across the UK
  • Maintain network connectivity and accurately record changes

Must haves

  • Good technical background ideally with military knowledge and decent fault finding skills
  • SC Clearance and willing to go for DV.
  • Experience using and administering Microsoft Active Directory, Group Policy and DNS.
  • Use and understanding of Microsoft Server O/S (ideally 2012R2 and Windows 10)
  • Experience working/administrating virtualised environments (ideally VMware vCenter)
  • Good experience working with different computer hardware
  • Able to lift, shift and install heavy equipment
  • Willing to travel and work in sometimes benign environments
  • Willing to work outside normal working hours

Good to have

  • Administering Microsoft Exchange Server 2016
  • Administering Microsoft Skype Server 2016
  • Administering Microsoft SharePoint Server
  • Administering Microsoft SQL Server 2016
  • Administering Trend DSM
  • Administering VEEAM
  • Administering SolarWinds
  • Administering Amulet Hotkey Zero Clients (Using Zero Client Manager)
  • Administering Meinburg NTP
  • Administering VMware Horizon and AppVolumes
  • Knowledge of ADFS
  • Administering Microsoft Skype Server 2016
  • Experience with Windows PKI ideally within Defence.
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