Support Engineer
Location: Corsham
Duration: 3 Months + extension
Outside IR35
The L2/L3 IT Support Engineer is to be capable of installing and maintaining computer hardware and software systems to ensure an operational output
Responsibilities include:-
- Responding to technical support calls from end users of computers and software applications
- Setting up and installing new computers, networks and software and follow work instructions to change components.
- Installing updates and patches to software applications
- Installing and configuring operating systems, anti-virus software and other applications
- Diagnosing and fixing network problems and hardware or software faults
- Maintaining inventories of hardware and software and requesting replacements from logistics chain
- Managing backups of servers, in case of data loss
- Keeping a record of issues and faults along with solutions, for future reference
- Installation of IT Hardware across the UK
- Maintain network connectivity and accurately record changes
Must haves
- Good technical background ideally with military knowledge and decent fault finding skills
- SC Clearance and willing to go for DV.
- Experience using and administering Microsoft Active Directory, Group Policy and DNS.
- Use and understanding of Microsoft Server O/S (ideally 2012R2 and Windows 10)
- Experience working/administrating virtualised environments (ideally VMware vCenter)
- Good experience working with different computer hardware
- Able to lift, shift and install heavy equipment
- Willing to travel and work in sometimes benign environments
- Willing to work outside normal working hours
Good to have
- Administering Microsoft Exchange Server 2016
- Administering Microsoft Skype Server 2016
- Administering Microsoft SharePoint Server
- Administering Microsoft SQL Server 2016
- Administering Trend DSM
- Administering VEEAM
- Administering SolarWinds
- Administering Amulet Hotkey Zero Clients (Using Zero Client Manager)
- Administering Meinburg NTP
- Administering VMware Horizon and AppVolumes
- Knowledge of ADFS
- Administering Microsoft Skype Server 2016
- Experience with Windows PKI ideally within Defence.