IT Field Service Technician (Contract)
Location: Abbey Wood, Bristol (BS34)
Clearance: Government SC Clearance Required
Start Date: ASAP
End Date: 30 June 2026
Schedule: Monday-Friday, 08:30-17:00
Contract Type: Consultant (IR35 In Scope)
Pay Rate: £18.87 per hour
About the Role
We are looking for an experienced IT Field Service Technician to join a secure, high-profile environment. This role involves managing IT hardware and stock, performing repairs, and ensuring service levels are maintained across multiple sites.
Key Responsibilities
- Ticket Management: Handle and update service tickets for your hub and surrounding spokes, ensuring SLA compliance.
- Stock & Asset Management: Manage hub stock, scan items in/out, and maintain accurate asset records.
- Disposals: Oversee hardware disposals in line with contractual requirements.
- Hardware Repairs: Triage and repair in-warranty equipment; liaise with vendors for parts and returns.
- Locker Replenishment: Ensure lockers are stocked appropriately.
- Service Improvement: Identify potential issues and suggest improvements to your Team Leader.
- Compliance: Follow all site regulations and agreed processes.
What We're Looking For
- Experience: 2+ years in a PC field service or workshop environment.
- Technical Skills: Familiarity with hardware repairs; HP & Dell accreditation (or willingness to train).
- Clearance: Must hold or be eligible for SC Clearance (UK National with UK passport).
- Driving Licence: Full, clean UK driving licence required.
- Flexibility: Must join the out-of-hours rota and standby schedule.
Additional Details
- Holiday Entitlement: 31 days (pro-rata)
- IR35 Status: In Scope
- Pay Rate: £18.87 per hour
Why Join Us?
This is a fantastic opportunity to work in a secure environment, gain hands-on experience with leading hardware vendors, and contribute to a critical IT support operation. If you're proactive, detail-oriented, and thrive in a fast-paced setting, we'd love to hear from you.
Apply Now to take the next step in your IT career.
