Job Title: Insurance Broking Accounts Technician
Location: Chelmsford, Essex (Hybrid - flexibility to work from home)
Contract Type: 12 months with the possibility of extensions
Rate: £300.00 inside IR35 via Umbrella companies
Overview
We are seeking an Insurance Broking Accounts Technician to join a Global Broking Centre team, based primarily in Chelmsford. This role is responsible for the delivery and development of fiduciary services across a portfolio of business, ensuring operational excellence, compliance, and strategic improvements. The role also includes oversight of offshore service delivery, contributing to performance management and process optimisation.
Key Responsibilities
- Deliver fiduciary KPIs, SLAs, and working capital targets.
- Collaborate with internal teams to achieve business outcomes.
- Support the development and execution of fiduciary account strategies.
- Lead delivery of specific projects and service improvements.
- Provide oversight and guidance to offshore service teams.
- Identify and implement process enhancements to improve efficiency and control.
- Produce regular reports and presentations for senior stakeholders.
- Maintain and update documentation related to fiduciary processes.
- Ensure compliance with internal risk management frameworks and policies.
- Build and maintain strong relationships with internal and external stakeholders (e.g. underwriters, auditors).
Essential Skills & Experience:
- Strong understanding of insurance broking accounts and fiduciary processes.
- Proven experience working with offshore service providers.
- Excellent analytical and problem-solving skills.
- Strong interpersonal and communication skills across all levels.
- Ability to influence and lead initiatives.
- Knowledge of the UK regulatory environment.
- Enthusiastic team player with leadership qualities.
Either apply direct! Or please contact me on
Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding.
