Infrastructure Specialist - Cloud Data Platform Managed Services
Remote with ad hoc travel to London
12 months
£450-490 per day - Umbrella only
Overview
We're looking for an experienced Infrastructure Specialist to support and enhance a Cloud Data Platform within a managed services environment. You'll play a key role in ensuring platform stability, performance, and continuous improvement, working across service management processes and technical delivery.
This role suits someone who is comfortable operating at the intersection of infrastructure, cloud platforms, and IT service management, and who enjoys driving reliability and operational excellence.
Key Responsibilities
Manage and maintain asset and configuration management processes to ensure accurate and up-to-date infrastructure records
Support availability and capacity management, ensuring the platform meets agreed service levels
Lead and contribute to change management, ensuring changes are controlled, tested, and documented
Provide hands-on coding and scripting to support automation, monitoring, and operational improvements
Drive continual service improvement, identifying opportunities to enhance platform stability, performance, and efficiency
Respond to and manage incidents, ensuring timely resolution and clear communication
Investigate and resolve problems, performing root cause analysis and implementing long-term fixes
Apply service management frameworks (e.g. ITIL) to maintain best-practice service delivery
Support and execute testing activities related to infrastructure changes and releases
Act as a technical SME, demonstrating strong technical understanding of cloud and infrastructure services
Required skills:
- Asset and configuration management.
- Availability and capacity management.
- Change Management.
- Coding and scripting.
- Continual service improvement.
- Incident management.
- Problem management.
- Service management framework knowledge.
- Testing.
- Technical understanding
Nice-to-Have
Experience supporting cloud data platforms specifically
Exposure to large-scale or enterprise environments
Automation or DevOps-aligned experience
Prior work in regulated or high-availability environments
All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
