IDV Business Analyst

Location:
Knutsford
Job Type:
Contract
Industry:
Digital Workspace
Job reference:
BBBH432223_1770132470
Posted:
about 11 hours ago

Role Title: IDV Business Analyst
Location: Knutsford 3 days on site
Duration: 30/09/2026
Rate - £469

MUST BE PAYE THROUGH UMBRELLA

Role Description:
Translate business challenges into clear, validated user journeys and functional requirements for modernised identity verification. Ensure the solution lands realworld benefits for Helpdesk and end users.

Responsibilities

  • Capture and refine requirements for Helpdesk and SelfService IDV.
  • Map current vs future user journeys and identify friction points.
  • Document POC criteria, success measures and acceptance conditions.
  • Support testing, stakeholder workshops and readiness activities.
  • Ensure alignment to Strategic003.1.1 and Strategic003.1.2 outcomes.


Essential Experience

  • Strong BA capability within IAM, authentication or security transformation.
  • Experience writing user journeys, epics, acceptance criteria and process flows.
  • Stakeholderfacing workshop and elicitation skills.
  • Ability to articulate business impact and operational improvements.


Desirable Experience

  • Familiarity with Onfido, Verified ID or similar IDV products.
  • Agile delivery experience (Scrum/Kanban).



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