High Touch Operations Manager CSCOJP00091724

Job Type:
Business Transformation
Job reference:
18 days ago

Job Title: High Touch Operations Manager
Duration: 3-6 months
Location: Remote
Rate: Up to £32 per hour via an approved umbrella company

Our client is looking for a High Touch Operations Manager to join their team.

They are looking for someone who:

  • Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
  • Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes
  • Assists customers with integration and implementation of tools, systems and service assurance
  • Supports presale activities and translate business requirements into solution design
  • Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
  • Creates and delivers customer collateral, portals, documentation and knowledge transfer
  • Aligns technical deliverables to customer business outcomes
  • Drives customer technology transitions, influencing solution architectures and services
  • Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals
  • Individual contributor

If this is the role for you please submit your CV at your earliest convenience

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