Job Type:
Job reference:
21 days ago

Role: ESG Analyst
Daily Rate: £300 inside IR35
Location: Canary Wharf (2 days onsite, 3days remote)
Type: Contract

  • Responsible for metrics gathering, analysis, and review to determine trending, problem analysis and resolution.
  • Works with Desktop/ Service Desk vendor to identify areas to improve the process or productivity Liaise with vendor to ensure process documentation is robust, implemented, and maintained
  • Audit vendor
  • Processes on regular basis to ensure conformity
  • Work with local operations team and vendor to identify any gaps in the processes and seek ways to close these gaps
  • Works closely with regional IT operations teams to identify solutions and coordinate / deploy new processes and tools to the team
  • Supports during Incident and problem resolution and assures implementation of solutions

Essential Criteria:
· ESG (Environmental, social and corporate governance)

  • Service Desk and/ or Desktop Process Improvement experience
  • Experience with Incident and Problem Management
  • Experience with Remedy
  • Reporting capabilities
  • Excellent Excel knowledge
  • Data analysis

Due to the volume of applications, we regret that we can only respond to those meeting our above requirements

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