Key Responsibilities:
1. Strategy & Leadership
- Lead the EUC workstream across architecture, engineering, and delivery.
- Define and execute the EUC roadmap aligned with business and IT strategy.
- Act as a thought leader in modern workplace technologies and digital user experience.
2. Architecture & Solution Design
- Architect end-user computing solutions with a focus on performance, scalability, security, and cost-efficiency.
- Design and maintain EUC platforms including Windows, macOS, VDI, and mobile endpoints.
- Ensure alignment with enterprise architecture and cloud strategies.
3. Technology Implementation
- Oversee deployment and lifecycle management of EUC technologies including:
- Microsoft 365, Windows 10/11
- Citrix/VMware VDI
- Endpoint management (Intune, SCCM)
- Application packaging and virtualization
- Drive automation and standardization across the EUC estate. 4. Security & Compliance
- Ensure EUC solutions adhere to Barclays' security policies and regulatory requirements.
- Implement zero-trust principles, identity and access management, and data protection strategies.
- Partner with infrastructure, security, and business teams to deliver integrated solutions.
- Engage with vendors and service providers to evaluate and implement new technologies.
- Identify and pilot emerging technologies to enhance user experience and productivity.
- Drive continuous improvement through analytics, user feedback, and service optimization.
Skills & Experience Required:
Technical Expertise- Deep knowledge of EUC technologies including:
- Windows/macOS, Microsoft 365, Azure AD
- Citrix/VMware Horizon, VDI
- Intune, SCCM, Autopilot
- Scripting (PowerShell, Bash)
- Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments. Security & Governance
- Experience implementing secure EUC environments with zero-trust architecture.
- Familiarity with regulatory frameworks and compliance standards (e.g., GDPR, ISO 27001).
- Proven ability to lead cross-functional teams and mentor junior staff.
- Strong communication and stakeholder management skills.
- Ability to influence technical and business decision-making.
Preferred Qualifications:- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- Certifications such as:
- Microsoft Certified: Modern Desktop Administrator Associate
- Citrix Certified Expert - Virtualization
- ITIL Foundation or Practitioner
