Job Title: Digital Content Designer
Duration: 6 months initially
Location: Worthing (remote at present)
IN SCOPE OF IR35
Would you like to join a global leader in consulting, technology services and digital transformation?
Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.
You will be based on site working with one of the UK's most digital organisations and leading the technology revolution across the public sector. With over 50 million customers at the heart of everything they do the scope and impact of your work is limitless. As a team, they're not afraid to try new technologies and new ways of working.
Requirements:
- Current or previous experience working in Gov.UK or GDS
- Experience of user-centred design (UCD)
- Proven experience in using metrics and user feedback to define/refine content
- Experience in choosing the best format for displaying information to the user
- Knowledge of HMRC business
- Proven experience of working within a web, online and digital environment
- Experience in working with content management and publishing systems
- Proficient in writing Markdown
- Experience of writing for the web, with proven ability of creating content that is accessible and usable
- Excellent communication and interpersonal skills
Duties, but not limited to:
- Write high quality content for HMRC's new digital services that will encourage people to use them.
- Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.
- Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it.
- Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
- Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
