Digital Agile Business Analyst - Public Sector

Shropshire, England
Job Type:
Job reference:
3 months ago

Digital Business Analyst - XML/Version Control/Config Management

Location: Telford

We are actively looking to secure a Digital Business Analyst to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Benefits include:

  • Contributory pension scheme

  • Enhanced Life Insurance Cover

  • Employee Assistance Program

  • Enhanced Accident Insurance

  • 22 days holiday + bank holidays

  • Sick pay


Our Client is seeking an experienced Digital Business Analyst to support on a large scale CDS programme.


  • Advise project leadership on project issues, progress, plans to resolve.

  • Attend client workshops and provide consultancy/advice on technical decisions and designs.

  • Work well under pressure

  • Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material.

  • Work with the existing CDS teams to maintain a current understanding of the CDS solution as it evolves through successive releases.

  • Write high quality content for the Client's new digital services that will encourage people to use them.

  • Take complex language and processes and make them simple to understand.

  • Develop content in such a way that it will encourage people who rarely go online to do so.

  • Write and refine user stories, including definition of Acceptance Criteria.

  • Requirements and Scope management and communication, Requirements analysis and validation.

  • Share knowledge of tools/techniques with technical and non-technical team members in the wider digital team and across government, acting as mentor to other junior user researchers.

  • Write and maintain documentation including information about APIs and security.

  • Help to plan, and attend user research and feedback relevant information to the development team


  • Technical Analyst who is comfortable with XML / Version Control / Config Management and has excellent attention to detail


  • Understands intelligent automation technologies such as chatbots and AI

  • Sound understanding of the digital landscape Process Flow

  • Capture Leadership, team working and collaboration

  • User journeys Data wrangling, including understanding of SQL (estate currently includes use of Oracle, Ingres, MySQL) and Hadoop.

  • Experience working with IT projects spanning multiple teams and business areas

  • Experience in working projects in an Agile Scrum environment

  • Experience in re-engineering legacy systems

  • Experience in mapping to-be technical solutions


  • Strong written, verbal and visual communication skills, including technical writing ability (including User Stories, Process Flow, Entity Relationship Modelling, State Transition).


  • Writing and refining user stories, including definition of Acceptance Criteria operating model development

  • Facilitating design sessions with the development team to define the solution

  • Detailed understanding of Systems Life Cycles, in particular the requirements and analysis phases

  • Ability to build and maintain good Client relationships

  • Strong decision making and judgement, influencing, and presentation skills to development areas and to client base strong evidence of skill competency around flexibility, attention to details, communicating, conflict management, decisions making and judgement influencing. Elaborating business requirements, completing necessary analysis and validation to create detailed functional specifications.

If you have the above skills, please submit your CV in the first instance

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