Content Designer - Web / Digital

Job Type:
Digital Workspace
Job reference:
about 1 month ago

Content Designer

Location: London

The successful individual will have active SC Clearance or be eligible to undergo Clearance.

We are actively looking to secure a Content Designer to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Role Overview:

We are seeking an experienced Content Designer to join our client, who is a large multinational information technology services and consulting company. The successful individual will collaborate primarily with UX/UI Designers and User Researchers to design written content for transactional services. The individual will report to the Scrum Master, Product Lead and Digital Service Manager.

The Content Designer will write high quality content for the client's new digital services that will encourage people to use them and will collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.

Specific Tasks:

  • Make complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it.
  • Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
  • Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
  • Lead on all aspects of Content Design
  • Research of subject
  • Discussion with stakeholders and experts
  • Initial drafts of content to fit with UX design
  • Collaborating with user-researchers to test customer understanding
  • Iterating content

Essentials Skills

  • Excellent communication and interpersonal skills.
  • Experience of writing for the web, with proven ability of creating content that is accessible and usable.
  • Experience of user-centred design.
  • Proven experience in using metrics and user feedback to define/refine content.
  • Experience in choosing the best format for displaying information to the user.
  • Proven experience of working within a web, online and digital environment.
  • Experience in working with content management and publishing systems.
  • Proficient in writing Markdown.

The successful individual will have active SC Clearance or be eligible to undergo Clearance.

If you have the above skills, please submit your CV in the first instance.

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