Content Designer

Job Type:
Business Transformation
Job reference:
28 days ago

Content Designer

A content designer to work on the end-to-end journey of a digital planning service for the submission of planning applications.

Role Profile

  • Working on the end-to-end journey with a focus between the complex planning system language and language understood by non-specialist users.
  • Working closely with the UR and developer teams attending daily (currently remote) stand ups as required.
  • Find appropriate ways to test the content and use best practice patterns for creating copy.
  • Ensuring appropriate content is shown to a user in the right place, in the best format.
  • Developing a playbook building rules and/or principles re: writing content for the service. Providing a form of output report delivering recommendations, log of iterations and working to the GDS standards.

Key Skills / Experience

  • Experience and knowledge of how to convey complex information using plain English and have a good understanding of how people use the web
  • Experience and ability of working with fluidity and unknown quantities.
  • Relationship management - building rapport and strong relationships and working with a variety of disciplines
  • Experience of and an understanding of how to structure content in a way that is intuitive.
  • Experience of designing in a user centred way using research to understand user needs and ability to measure what you put in place to ensure user needs are being met.
  • Ability to collate information and establish rules and principals that can be formulated into a playbook.
  • Ability to summarise findings and communicate recommendations, in both written and verbal format.
  • Awareness of planning applications
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