Role Title: Business relationship manager
Duration: 12 Months
Location: Hybrid - London 2 days
Rate: £590 - Umbrella only
French Language speaking mandatory
Would you like to join a global leader in consulting, technology services and digital transformation?
Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.
Role purpose / summary
- Excellent French written and verbal communication.
- Good understanding of cards and payments processing lifecycle. Issuing, acquiring and PSP side.
- Experience in working in schemes/networks, like VISA, Mastercard, Rupay, CUP, JCB, etc.
- Ability to Proactively resolve client business & technical problems while showing strong leadership navigating the articulated business matrix, acting in complete autonomy
- Documenting requirements critical to achieving business objectives - Identifying and establishing project scope based on requirements analysis in order to define impact, outcome criteria, and measure-taking actions.
- Fair knowledge of SQL queries (Create new queries etc, Understanding of Schema mapping and Reporting
- Cross functional knowledge and experience in the working of a card scheme ecosystem (Merchants/Acquirers/Networks/PSPs).
- Desire to embrace change, successfully adapting to changing demands and conditions.
- Project management experience
- Review data, deliver operational business reviews and opportunity recommendations to merchants while driving the Client Services agenda, demonstrating solid data analysis, problem solving and critical thinking skills.
- Establish strong relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally
- Manage technical communications with client's technical team, project team, customer services team and senior executives.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
