Associate/Junior UX Researcher
London (Virtual office environment)
Our client is in the process of building a community of extraordinary people who will break new barriers, evangelize what User Research can do. They require a Junior UX Researcher to join their growing team of researchers. The successful candidate will be passionate about research methods and integrating user research to the design process and the product development.
Your outputs will play a critical role within every UX project you'll be involved in, working collaboratively across the entire Product, Analytics, UX Design and Research team to gather customer insights to inform design solutions. You will also work alongside more experienced User Researchers to plan, manage and carry out research, learning a range of user research methods, including usability testing, guerilla research, contextual research and interviewing.
- Conducting user research using a range of methods to understand user behaviour, needs and motivations
- Conducting usability testing and delivering insights that inform the design of digital services
- Working with designers and developers to create accessible and inclusive digital services
- Understanding stakeholder priorities whilst maintaining a user-centred approach
- Communicating research findings in a clear and simple way so that user needs and usability issues are clearly understood by the team
- Applying ethical research practices to ensure the safeguarding and wellbeing of participants and researchers
- Desirable but not essential: a degree in HCI/ Cognitive Psychology/ Anthropology/ Sociology/ Computer Science or related field, and / or relevant industry experience/Technical skills
- Experience conducting research in an organization or consulting environment, including working with key stakeholders to understand and clarify their people research needs, and communicating analyses to technical and non-technical audiences
- Experience working in a highly regulated industry such as financial services
Suitable candidates should submit their CV in the first instance.