Account Co-ordinator

Job Type:
Contract
Industry:
Business Transformation
Job reference:
BBBH132843_1611830894
Posted:
about 3 years ago

Account Co-ordinator

Remote / Surrey

6 month contract

Umbrella pay rate: £ 142.48 p/d

PAYE pay rate: £ 113.98 p/d

Purpose of the role:

Deliver technical support and programme administration on an assigned portfolio of Multinational RT & RM accounts.

Accountabilities for the role:

  • Liaison with Brokers, Internal and External Clients across UK and International Territories to ensure quality of service delivery
  • Obtain all necessary technical programme servicing information through client systems and liaising with all Account stakeholders
  • Collate and provide necessary territorial information as required in relation to global regulation requirements
  • Support the Client, Senior and Account Executives to ensure policies are issued in line with Service Level Agreements
  • Check, agree, validate and communicate global premium allocations and use them in conjunction with reinsurance structures to establish and complete account profiles
  • Liaise on technical service issues with appropriate departments to expedite resolution
  • Regular liaison with Team Manager/MCoE Management to manage pipeline of account activity on a monthly basis
  • Issue clear instructions for all premium bookings and reconcile Reinsurance arrangements with all front end and back end systems
  • Organise issuance of all necessary insurance programme certification
  • Coordinate captive premium movement or policy tracking
  • Communicate to relevant parties (internal & external) and meet service requirements on all allocated accounts as specified in SLAs
  • Preparation (profiles), issuance and co-ordination of NOC's, Structure Builds, OMeGA Requests and Network Instructions
  • Resolution of accounts queries/OMeGA Rejects and other post bind programme discrepancies
  • Track bookings by completing the Bookings Database
  • Ensure that performance objectives are set and assessed against the relevant FSA TCF outcomes
  • Carry out your accountabilities and objectives within the framework of the clients TCF policy

Required Competencies:

  • Multinational Knowledge
  • Accountability for Results
  • Dependability
  • Customer Focus
  • Execution
  • Flexibility
  • Relationship Management
  • Business Knowledge
  • Initiative
  • Problem Solving
  • Communication Skills

Experience & Qualifications Required:

  • Strong communication/interpersonal skills
  • Knowledge of non-conventional and multinational Insurance programmes
  • Good time management skills - ability to handle multiple priorities, organise work and meet deadlines
  • Ability to work on own initiative / Organised
  • 2+ years in a Commercial insurance environment / London Market
  • Computer literacy required: IT packages; MS Outlook, Excel and Word.
  • Strong administration skills
  • CII Qualification desirable or progression towards

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