1st line support analyst

Location:
Taunton
Job Type:
Contract
Industry:
Cloud & Infrastructure
Job reference:
4849555_1633679954
Posted:
12 days ago

1st Line Support - Service Desk - Office 365 - Microsoft - IT Support - Remote Desktop - Microsoft Office - Customer Service

1st line support engineer with experience on an IT service desk, ideally supporting Microsoft office products such as office 365 and windows 7/10 needed for a 3 month contract role in Taunton.

£day rate

Taunton (must be based locally at time of application)

3 month contract

The company is one of the most well known and respected businesses in the South West and due to an increase in workload they need to add to the service desk. You will be focused on primarily 1st line activities such as being first point of contact for all IT queries, ticket escalation, password resets etc, all focusing on Microsoft packages and software, but will have the chance to develop your experience into more 2nd line duties once you have been there a while. This role will suit someone with around 2 - 3 years experience on a helpdesk looking to develop their IT knowledge and experience.

Interviews will be immediate so please get in touch immediately if you are keen and have the experience below.

Essential Experience

IT Service Desk Experience (Recent and around 3 years)

Excellent Customer Service

Experience Escalating Tickets

Desirable

Microsoft Product Support

Remote Desktop Support

If you are keen on this role and have the relevant experience please call Jonny Dent at People Source Consulting on 0117 9309 767 and email me your CV at .

1st Line Support - Service Desk - Office 365 - Microsoft - IT Support - Remote Desktop - Microsoft Office - Customer Service

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