Role Title: Technical Business Analyst
Location: Sheffield or Birmingham - (3 days in the office is mandatory)
Start Date: ASAP
End Date: 28/11/2025
Rate: £250 per day - PAYE via umbrella Only
Role Description:
Within our Chief Technology Office (CTO), the COO function supports the evolving needs of the CTO organisation through expert financial, business and resource management. Within COO, the portfolio and accountability management function supports the alignment of CTO strategic priorities to execution by:
- Enabling self-service delivery, minimising dependencies and maximising collaboration across CTO Areas
- Managing demand more effectively, ensuring we are working towards the optimal data solution
- Delivering streamlined governance and reporting through a simplified operating model
The Technical Business Analyst does not own any governed programmes or projects but will be responsible for driving the quality of project data, improving delivery of CTO Change initiatives through the project delivery cycle, tracking delivery and driving improvements to achieve best practice across all aspects of the CTO project life cycle.
The role will report to the Head of CTO Portfolio & Accountability Management and work closely with the CTO Transformation and Change Leads and wider teams/stakeholders to deliver common objectives.
Responsibilities:
- Support Engagement Leads with standardised reports & ad hoc data requests as required
- Support development of programme plans and development and ownership of plans for analysis deliverables.
- Support CTO Change portfolio data administration requirements (e.g. Clarity & GPDM Data management and reporting)
- Ensure the CTO Change & Transformation Leads and Programme Managers are following defined Clarity and HSBC Change Framework processes, using standard tooling and project management best practice
- Work with Architects, Technology teams and SME's to define and drive delivery of programme artefacts / deliverables
- Ensure Risks, Issues and Dependencies data are reported, documented and maintained
- Prepare portfolio update reports, quality procedures, audits, status reports where required
- Identify ways to streamline and automate the existing manual processes and drive the delivery of automation and improvements across the function.
Essential Skillset/Experience:
- A strong background in Enterprise Technology including infrastructure, applications
- Understanding of site reliability engineering (SRE), cloud and SDLC/devops concepts
- Understanding of risk and control frameworks
- Strong experience structuring and running workshops to elicit use cases, requirements etc
- Experience of reporting solutions
- Have a good understanding of Portfolio / Project Management frameworks & methodologies eg Waterfall / Agile and associated best practice techniques
- Experience of continuous improvement
- Strong Excel, PowerPoint, confluence and Jira skills
- Competent on SharePoint site design and administration
- Excellent stakeholder management capabilities and communication skills
- Experience reporting to and working with senior management - able to summarise findings and recommendations based on detail.
- Pro-active problem solving
- Able to work to challenging timescales and deliver at pace and able to manage expectations of key stakeholders
The role will be based in Sheffield or Birmingham. This role supports Hybrid working with 3 days per week on site.
