Role Title: ServiceNow Solution Architect
Duration: contract to run until 28/10/2025 (extension likely)
Location: Remote
Rate: TBC p/d Umbrella inside IR35
Role purpose / summary
ServiceNow Solution Architect to lead the design and governance of enterprise-wide ServiceNow solutions. This role will partner with business and technical stakeholders to ensure scalable, secure, and value-driven implementations that align with organizational objectives and industry best practices.
Key Skills/ requirements
- Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, SecOps, or other modules.
- Translate business requirements into robust technical solutions on the ServiceNow platform.
- Define, document, and enforce architectural standards, design patterns, and platform governance.
- Collaborate with enterprise architects, business analysts, project managers, and development teams to ensure alignment and quality of delivery.
- Drive integration strategies with external systems using REST, SOAP, APIs, and other technologies.
- Conduct solution workshops, proof of concepts, and technical presentations with stakeholders.
- Oversee platform performance, scalability, and compliance with security and regulatory standards.
- Contribute to ServiceNow roadmap planning, upgrade strategies, and innovation opportunities.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
