ServiceNow Platform Architect
London/Hybrid - 2 days in office per week
4-5 months
£620 per day - Umbrella only
Would you like to join a global leader in consulting, technology services and digital transformation?
Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.
Project commentary:
- Implementing a production CMDB
- Extending discovery of the IT Estate into lower environments and cloud DCs
- Integrating ServiceNow with critical upstream systems including Mprove to provide traceability of business service to application service
- Optimising the ServiceNow platform to ensure the bank's significant investment is maximised
Essential skills/ experience:
- This role requires a strong and hands-on ServiceNow Platform Architect who can provide technical expertise against requirements considering the platform's architecture, capabilities, and best practices with a core specialism in CMDB design and implementation. This includes the production of good quality technical documentation to support internal governance processes as well as development teams/partners in line with ServiceNow's Implementation best practices.
- This role will work as part of a team tasked with maturing and extending the bank's ServiceNow platform and will interact with senior business and technical stakeholders across the organisation.
Technical Requirements
- Demonstrate significant experience in multiple and complex ServiceNow implementations with proven exposure to a variety of ServiceNow products ideally beyond ITSM/ITOM, e.g. APM.
- Hold relevant and current ServiceNow certifications (e.g.: CMA, CTA, CSA, Implementation Specialist etc.).
- In depth knowledge of integrations between ServiceNow and multiple system of records.
- Expert knowledge around integrations (Integration Hub or custom - REST/API etc.) expected.
- Ability to provide technical governance and design leadership across multiple areas of the ServiceNow platform, including: functionality, data modelling (CSDM) , developer APIs, development tools etc.
- Experience in developing and maintaining architectural roadmaps ensuring a balance between product features and the platform's health is maintained.
- Excellent communication skills as leading stakeholder workshops and meetings will be mandatory (including System Integrator experience) as well as offering guidance on prototyping and accelerating time from design to deployment.
- Ability to support and coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting.
- Core understanding of Agile Methodology and ITIL based processes
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
