Senior Business Change Manager
Role purpose:
The Senior Business Change Manager is responsible for leading complex business change initiatives with a strong emphasis on organizational design. The role focuses on designing and implementing changes to organisational structures, roles, and processes to meet strategic business objectives.
This role requires a strong understanding of organisation design principles and change management good practice, combined with excellent project management, communication, and stakeholder management skills.
The role is will work directly with C-level stakeholders and executive leadership. The team is focused on governing all aspects of transformation, including accountability for a portfolio of business change projects.
Key Responsibilities:
- Lead and manage complex business change initiatives from inception through to completion.
- Develop and implement change management strategies and plans to ensure successful adoption and sustainability of changes. Conduct impact analyses, assess change readiness, and identify key stakeholders.
- In collaboration with subject matter experts, design and implement new organizational structures, roles and processes to optimize efficiency and align with strategic objectives.
- Collaborate with senior leadership to align organizational design initiatives with business goals and to apply best practice organisation design principles.
- Apply best-practice change management techniques to implement new operating models and organisation designs without negative impact on business performance.
- Build and deliver a comprehensive communication strategy as part of change implementation, utilising established internal communication channels and tools.
- Engage and collaborate with key stakeholders to understand their needs, manage expectations, and ensure project alignment with business objectives.
- Facilitate workshops, meetings, and presentations to design and deliver business changes, gather feedback, and drive decision-making.
- Coordinate with cross-functional teams to ensure seamless integration and adoption of new processes, systems, or structures.
- Develop comprehensive project plans, including timelines, milestones, and resource allocation. Identify and manage project risks, issues, and dependencies, implementing appropriate mitigation strategies.
- Monitor and report on project performance using appropriate tools and techniques, providing regular updates to senior management and stakeholders.
- Foster a culture of continuous improvement by capturing lessons learned and promoting best practices in project management, business change, and organizational design.
Technical / Professional Qualifications and Requirements
- Minimum of 7 years of experience in leading complex business change, with an emphasis on organisation design / implementation and business transformation.
- A proven track record of successfully leading large-scale business change initiatives that involve organizational change and redesign within international businesses.
- Excellent understanding of organizational design principles, methodologies, and good practice, and a proven specialism in delivering major projects of this type.
- Strong understanding of change management principles, methodologies, and tools and evidence of successful delivery of complex change.
- Robust project management skills, with experience using project management tools and methodologies.
- Excellent leadership, communication, and interpersonal skills, with the ability to operate at executive level.
- Ability to work effectively in a fast-paced, international, dynamic environment and manage multiple priorities.
- Strong analytical and problem-solving abilities, combined with personal drive and self-sufficiency.
- PMP, PRINCE2, or similar project management certification is highly desirable.
