Market & Competitor Reporting Analyst

Job Type:
Business Transformation
Job reference:
16 days ago

Title: Market & Competitor Reporting Analyst

Type: Permanent

Start Date: ASAP

Salary: £26,614 - £28,600

Location: Durham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : City of Westminster, London (region), SW1P 3BT

About the job

  • Carry out research on NS&I's market & competitors' activities and benchmark NS&I against competitors.
  • Update weekly and monthly scheduled reports and conduct market & competitor analysis. This involves sourcing data from agencies, data mining, analysis and the creation of insightful reports.

Job description

Ad hoc research

Assist the Market and Competitor Intelligence Manager and partner with key stakeholders across the business by:

  • Conducting research on market activity and benchmarking NS&I against competitors'. This will cover areas which include; product portfolio analysis, customer experience and brand satisfaction intelligence, digital initiatives and marketing activities.
  • Alerting internal stakeholders about market and competitor activities that impact the business.
  • Collating data from various sources in order to build a full picture of NS&I's external markets.

Interpretation & Analysis

  • Accurately calculate market trends, evaluating the impact these have on NS&I and the wider market.
  • Continuously monitor the evolving digital landscape within financial service sector and evaluate the impact they have on NS&I.
  • Source accurate competitor intelligence data to establish best in class practices; benchmarking against NS&I to support the business strategy.

NS&I Committee Representation

Assisting the Market and Competitor Intelligence Manager with:

  • Researching, evaluating and interpreting market intelligence data tailored for committees to help influence NS&I's strategic decisions.
  • Producing monthly committee packs and when required deputising in committees.

Scheduled Reporting

  • Responsible for the production of scheduled reports, tailored to stakeholders specifications.
  • Provide clear concise executive summaries - help drive out 'insight to action' for the business to inform strategic decision making.
  • Partner with stakeholders and look to continuously improve reporting outputs by seeking regular feedback on the suitability of these in line with their evolving needs.

Continuous improvement

  • Support the team's continuous improvement programmes by driving efficiencies in team processes and deliverables for stakeholders.

Administrative tasks

  • Review and maintain the team's library on NS&I's intranet.
  • Updating our database regularly with the latest economic, pricing and finance data.
  • Proof-reading of documents and reports that have been produced by the team as a final check prior to these being circulated.
  • Support the team's relationship with 3rd party agencies.

Essential experience

  • Strong analytical experience including exposure to data mining, data gathering and data analysing
  • The ability to evaluate data and identify trends to assess the impacts and implications for NS&I against competitor activity and the external market
  • Excellent communication skills with the ability to clearly put across information both written and verbally
  • Strong presentation skills with a track record of presenting to senior audiences
  • Experience in working under pressure, managing multiple projects for stakeholders
  • Strong experience working with, and managing relationships with insight agencies

Essential technical knowledge and skills

  • Advanced Excel and PowerPoint
  • Ability to conduct analysis and present statistical data using Tableau
  • Good presentation skills and interpersonal skills
  • Excellent report writing skills
  • Strong numerical background and demonstrate attention to detail with accurate data analysis


We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together
  • Managing a Quality Service
  • Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

  • Managing a Quality Service
  • Communicating and Influencing

Technical skills

  • Advanced Excel and PowerPoint


Alongside your salary of £26,614, National Savings and Investments contributes £7,185 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.

A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.

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