Lead 3rd Line Engineer

Job Type:
Cloud & Infrastructure
Job reference:
6 days ago

Infrastructure Technical Lead

I am looking for someone who is excited about delivering 1st class service in the Infrastructure arena. You will be technical lead across support and projects and will mentor and up skill juniors. You will be the Infrastructure Managers technical "go to". You will be part of a small dedicated team responsible for the day to day running and operation of services including and not limited to Active Directory, Entra AD, DNS, Remote Access (AOVPN and RSA), Citrix, AD Manager Plus, Enterprise SQL Servers, MoveIT Automation and FTP, Backup, Monitoring. Responsible for IT infrastructure-related problem diagnosis, implementing problem resolution or prevention measures as appropriate. This is to include audit, monitoring, capacity management, planning, security, patching etc,

You will be considered as a subject matter expert on have working knowledge of core technologies including Cloud (Azure), Microsoft Server/Workstation, Storage/Backup (IBM/Cohesity), Management Services (SCOM, SCCM), Virtual (Azure Stack HCI, VMware), Databases (SQL), Microsoft 365 (Teams, Email, In-Tune, One-Drive, SharePoint). Microsoft 365 is essential and you will be expected to have the relevant Microsoft accreditation's such as MCPs and MCSA. This is a hybrid role expected to be in the office 2 days a week and offers a package of just under £60k. Any experience in the Retail sector would advantageous.

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