Junior Client Service Associate
£32,000 to £37,000
London (Hybrid)
Fixed Term Contract
We are delighted to be recruiting for a staple of the UK finance sector. We are responsible for debt and cash management for the UK Government, lending to local authorities and managing certain public sector funds.
The Business Operations Unit (BOU) is a front office based operational team responsible for lending to local authorities (PWLB), taking short term deposits from local authorities (DMA Deposit Facility) and for managing various funds on behalf of the Commissioners for the Reduction of the National Debt (CRND). The role of Junior Client Service Associate is pivotal in supporting the operations of the BOU across the various business functions and in ensuring it meets its operational targets and provide a high-quality service to its clients.
The Junior Client Service Associate will be responsible for:
- Processing requests (e.g. loan and deposit applications) in accordance with the relevant internal controls and the terms of the facility
- Process the premature repayment of loans ensuring that the settlement of funds is completed timely
- Respond to all queries received from stakeholders in a timely manner
- Liaise with internal and external stakeholders to ensure service requirements are met and to seek and implement process improvements and monitor issues affecting Public Sector finance
- Help maintain and update operational procedures as required
The successful Junior Client Service Associate can look forward to a great list of benefits such as;
- Annual Leave - You will have an annual leave allowance of 27.5 days (pro-rata/ length of contract/dependent on start date) plus paid bank holidays.
- Civil Service Pension
- Subsidised gym membership
- Interest free season ticket loan
- Family friendly HR policies including paid maternity, paternity and adoption leave
