Digital Product Manager - Public sector/GDS experience

Location:
Worthing
Job Type:
Permanent
Industry:
Digital Workspace
Job reference:
BBBH147446_1636627437
Posted:
24 days ago

Digital Product Manager - Public sector/GDS experience

Location: Worthing/Remote

We are actively looking to secure a Digital Product Manager to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

The Role:

The successful candidate will work with the team to create and run one or more outstanding digital services that meet well-defined user needs, in line with the Digital by Default Service Standard.

You will:

  • Work with the Digital Service Manager to develop and communicate the overall vision of the product being developed
  • Work with business analysts, user researchers and designers to turn usage data, user research outputs and user feedback into actionable insights that drive service design and prioritisation of service improvements for digital and assisted digital channels
  • Represent the needs and desires of the stakeholder community to one or more Agile Delivery Teams, being the first source of information about the problem domain for the Team
  • Represent the work of the Agile Delivery Team to the stakeholder community
  • Direct the development of user-driven prototypes to test potential new features with users in order to explore potential improvements to the existing service
  • Prioritise and maintain the Product backlog, collaborating with Business Analysts and Developers to create and refine user stories that deliver valuable digital services
  • Work with Stakeholders (and Feature Owners) to generate Product Backlog in Inception phase C
  • Ensure the maximum possible take-up of your digital service and specify/manage the requirements for assisted digital activity to supplement this
  • Actively participate in networking and training with Service Managers and Product Managers (inside and outside government) and share agile best practice and learning
  • Build resilience and responsiveness in the organisation by being open and honest about risks and challenges and the actions required to address unexpected developments
  • Keep continually abreast of changes to user habits, preferences and behaviours across various digital platforms, and their implications for successful delivery of digital services
  • Represent the needs and desires of the stakeholder community to one or more Agile Delivery Teams, being the first source of information about the problem domain for the Team
  • Represent the work of the Agile Delivery Team to the stakeholder community
  • Educate the team in the business domain
  • Be accountable for requirements gathering activities and is an active participant in modelling
  • Help gain access to expert stakeholders

Required Skills:

  • Jira
  • Confluence
  • Strong requirements and business analysis skills
  • Agile methodologies & techniques
  • Previous Public Sector/GDS experience

Suitable candidates should submit their CV in the first instance.

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