Cyber Security Service Manager
Location: UK wide - Remote
Job Type: Full time
Competitive Salary
We have a fantastic opportunity for a Cyber Security Service Manager to join a global leader in digital transformation, #1 in managed security services in Europe and #2 worldwide leader in Security. They specialise in hi-tech transactional services, unified communications, cloud, big data and cybersecurity services.
This is a great chance to join a rapidly growing Cybersecurity team that is continually dealing with emerging threats and vulnerabilities. You will be offered a very competitive salary, together with the chance of working with cutting edge technology. In addition, you will get a wide range of benefits and genuine opportunities for progression.
The Role
You will be reporting to the Head of Cyber Security Service Management and will be providing a single point of contact for multiple Cyber delivered services in scope and in line with ITIL best practice ensuring efficient & effective delivery to end customers.
Your responsibilities will include providing business, professional and technical advice to projects and might require you to deputise for other members of the team to cover absences etc.
You will also be responsible of:
- Customer service delivery
- Customer Relationship Management
- Performance management
- Resource management
- Quality management
- Financial management
What we are looking for:
You will have core experience in ITIL service delivery with knowledge of security platforms primarily (but not restricted to) SIEM, IPS, IDS and Proxy Services. Strong attention to detail is essential, together with the ability to prioritise your work and make informed decisions on selection and execution across a wide field, which can be either in a management or advisory capacity.
You will also need:
- Experience of crisis management and providing leadership in such situations
- Management and business process skills and abilities
- Ability to organise and prioritise work in an effective manner
- Ability to work under pressure and remain decisive
- Eligibility for SC Security Clearance
- Born in UK or EU (Customer Security Clearance Requirement)
Our client's ambition is to be a diverse and inclusive company where people are truly free to be themselves. They can thrive, achieve their personal goals and innovate without limitations. We welcome everyone to apply.
Family friendly, flexible working arrangements will be considered across all roles.
- Attractive salary
- 25 days of Annual leave + an option to purchase more through our Flexible Benefits
- Flex benefits system - exciting opportunity to choose your own benefits
- Retail discounts
- Pension - matching contribution up to 10%
- Private Medical Scheme
- Life Assurance
- Enrolment in our Share scheme - subject to scheme eligibility criteria
- Unlimited opportunities to learn in our Training platforms
Please apply with your CV to register your interest and to discuss how this opportunity could be the next career move for you!
