Role Title: CMDB Expert
Duration: 3 Months
Location: Wokingham (hybrid)
Rate: £420 Per Day - Umbrella only
Would you like to join a global leader in consulting, technology services and digital transformation?
Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.
Role purpose / summary
- Manage operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable.
- Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice.
- Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business.
- Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes.
- Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements.
- Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB.
- Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables.
- Assist ServiceNow Administrator(s) with day-to-day activities as priorities require.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
