Change Manager
6 months
Remote
Inside IR35 - Umbrella only

Key Responsibilities:
Change Delivery and Execution

Design and deliver tailored change plans
Coordinate stakeholder engagement, communications, training, and support activities.
Create and manage change content, including user-facing materials and guidance documents.
Monitor and report on business readiness, adoption progress and change impact by gathering
feedback.
Design and deliver detailed change implementation plans, including timelines, resource
allocation, and risk management strategies

Stakeholder Engagement

Build and maintain strong relationships with product teams, end users, and business leaders.
Ensure change messaging is clear, relevant, and timely for impacted groups.
Represent user needs and feedback within product delivery and change decision-making.
Support the identification and engagement of change champions and advocates.
Listening and understanding stakeholder concerns and managing expectations

User Journey and Adoption Support

Map user journeys and identify impacts across business roles and processes.
Help prepare users for upcoming changes and manage resistance or concerns.* Provide support to teams and individuals during the transition period, fostering a smooth and
successful adoption of change
Support post-launch activities to ensure the change is embedded in business-as-usual.
Contribute to continuous improvement through lessons learned and feedback cycles.

Collaboration and Alignment

Partner with communications, and project teams to ensure coordinated execution.
Contribute to the uplift of change maturity across teams through knowledge sharing and
support.
Provide support to teams and individuals during the transition period, fostering a smooth and
successful adoption of change
Working closely with workforce strategy to produce training needs and plans to enable smooth
implementation of the strategy

Essential skills and experience
Must have

Proven experience as a Business Change Manager, Change Analyst or in a similar role
Change Management Qualifications e.g. APMG, Lean 6-Sigma Green-Belt, Prosci
Strong understanding of stakeholder engagement, business readiness, and user adoption
principles.
Ability to manage multiple priorities and deliver in a fast-paced setting.
Excellent interpersonal, empathy and communication skills and ability to build strong
relationships.
Exceptional ability to solve problems and think analytically.
Experience with journey mapping, impact assessments, or role mapping is advantageous
Great organisational, project, and time management skills

Desirable skills and experience

If you are interested in this role please apply at first instance!