Business Change Project Manager
Salary: £73,000 per year
Location: Hybrid - 3 days per week in Osterley
6 months
As a Project Manager in the Change Delivery team, you'll be a project delivery expert. You'll use your practiced project management skills to plan and lead Business Change initiatives, working with a diverse range of stakeholders across business functions and technology. You'll champion the voice of the customer and ensure change lands effectively across the organisation.
- Drive and lead Business Change projects defining, planning and implementing in line with strategic objectives and defined launch criteria ensuring a high-quality change experience for customers and employees at all times.
- Collaborate and lead cross-functional teams working with stakeholders from across Sky Business Services including Proposition, Product, Technology, Operations, Sales and Marketing depending on the initiative scope.
- Be an inspirational leader of the project team throughout the project lifecycle encouraging collaboration, delivery focus, decision making and escalations.
- Shape and scope the project deliverables, project structure, resource plans, timelines, and dependencies ensuring all stakeholders are clear on their role and the outcome they are responsible for delivering.
- Apply governance that ensures effective project communication, business decisions, risk and issue identification, mitigations and resolution to ensure high quality project outcomes.
- Present and lead on project updates to stakeholders across the business ensuring clear and crisp communication, including updates to Senior Management as required.
- Ensure projects deliver on time, to scope and budget with efficient use of resources and a continuous focus on the customer and business impact.
- Own and manage project artefacts such as project plans, RAID logs, RACI.
- Ensure all stakeholders receive regular and timely communications of project status, decisions required and escalations creating one version of the truth at all times.
- Undertake post implementation reviews to measure project effectiveness, identify learnings and build these into future projects to improve performance.
