3rd Line Cloud Support Network Engineer - DV Cleared

Location:: Basingstoke
Job Type:: Contract
Industry:: Cloud & Infrastructure
Job reference:: BBBH419638_1754136052
Posted:: about 4 hours ago

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance

We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset.

Key Responsibilities:

Provide 3rd line network support to a secure, mission-critical environment
Monitor Event Management tooling, triage alerts, and escalate where necessary
Engage with internal teams, customers, and stakeholders on issue resolution
Contribute to service improvement and documentation upkeep
Shift patterns are 07:00-15:00 and 11:00-19:00

Technical Requirements:

VCenter NSX-T
Cisco Firepower Management Centre
Cisco IOS
Cisco ISE
Juniper Switches & JUNOS
SolarWinds
Active Directory
Windows Servers

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Mark Ellis

E-mail[email protected]

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.