Senior Service Now Development Specialist
Our client are looking for a ServiceNow Developer specialists to work with resources, to deliver continuous improvement and development of the Roadmap for end users.
The role
Ouor client are looking for a Senior ServiceNow Developer specialist to work with resources, to deliver continuous improvement and development of the Roadmap for end users.
Senior ServiceNow Developer role to design and develop solutions to meet requirements as directed and according to departmental policy to improve the capability, usability and stability of the ServiceNow platform. The product (ServiceNow/ AWS Connect platforms) increased demand has created a further resource demand for specialist development and support across ServiceNow. This Service will continue with enhancements and improvements to the ServiceNow Product systems;
Key Skills / Experience
- Ability to deliver new configuration and functionality to the ServiceNow Production instance in line with the Software Delivery Lifecycle
- Experience of completing stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales
- Attend and participate in Agile ceremonies.
- The ability to complete development of user stories to the definition of "Done".
- Provides Show and Tell's to Senior developers, Business Analysts and System Administration team.
- Creating and maintaining documentation.
- Able to build, configure and support ServiceNow features, applications and integrations
- Able to build and test simple integrations, or can work on more complex integration as part of a wider team
- Experience of JavaScript within the ServiceNow platform, knowledge of the Glide API's. - Working Level
- Current ServiceNow platform Certification
- Minimum of 2 years' hand on Development experience on the platform
- Core Platform - Level 3 (Practitioner)
- ITSM Module - Level 2 (Working)
- Project and Portfolio Management module - Level 1 (Awareness)
- ATF Configuring and maintaining - Level 1 (Awareness)
- 3rd line support for incidents, problems and changes
- Self-Service Portal - Level 1 (Awareness)
- Virtual Agent & NLU - Level 1 (Awareness)
- Apply different techniques to methods in analysing and resolving problems, working up new practices and procedures or modify existing processes to improve performance.
- ITIL qualifications or experience/skills
- Demonstrate experience of working on large scale organisation and/or Government or Public Sector installations of ServiceNow.
- Agile Development
- Knowledge of Angular, HTML, CSS
- Information Security (DDaT) * Problem Management (DDaT) * Service Focus (DDaT) * Systems Integration (DDaT) * Technical Breadth (DDaT)
- Integration Hub - Level 1 (Awareness)
- Performance Analytics - Level 1 (Awareness)
