Role Title: Azure Customer Engineer - Subscriptions and Billings
Duration: 18 Months - Potential to go permanent after 18 months
Location: Remote
Rate: £35k - 50k per annum
Experis is a premium Microsoft Partner and currently working with a client who is in need of Azure Customer Engineers to support a Centre of Excellence, with a particular focus around clients Subscriptions and Billings packages, It is an amazing opportunity to be a part of an awesome team with the opportunity to work with some of the worlds big brands.
In this role you will provide consistently outstanding Billing support experiences to Enterprise customers. From problem identification to full resolution, owning the entire process and collaborating closely with Subject Matter Experts.
Here is what the client is looking for in you:
- Customers Obsessed
* Passionate about Microsoft Azure
* Good knowledge of the Azure Portal - Cost management and billing
Skills required:
- Resolving complex customer Billing Issues around the several cloud technologies (Azure, SQL Azure etc)
* Create and maintain incident management requests
* Drive Customer communications via email, phone and support ticket systems
* Provide quality case notes
This is a just a brief summery around the role and a detailed job spec is available on demand.
Feel free to send your cv through for immediate review.
