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Wintel Engineer

  • Salary: Negotiable
  • Job type: Permanent
  • Location: London
  • Sector: IT
  • Date posted: 07/09/2018
  • Job reference: BBBH86833

Wintel Specialist to be based in London on an initial 3 Month contract. Experienced Wintel Specialist to work on supporting multiple products and systems for multiple customers.


Job Title - Wintel Specialist

Location - London

Duration - 3 Months


Role Purpose


The role holder is self sufficient and has recognized specialist skills in supporting multiple products and systems for multiple customers to maintain the availability of the IT service delivered to end users. The role holder also delivers medium complexity work packages as part of customer implementation projects.


Job Description:


This project, based primarily in London, provides critical 24/7 support cover across a range of technologies, some known to you as well as some new - training is available across all of these. The team is expanding and as such we have opportunities for experienced Support Engineers to join us and work in this complex and exciting area.


We are looking for a range of different skills however, you will have good Windows 2008/2012 and Windows 7 Skills and knowledge of one or more of the following would be beneficial:
Exchange, Active Directory and GPO administration, VMware ESXi\Horizon, SAN Storage-HPE StoreOnce\3Par, Sanctuary, Veritas Clustering, Radia, Virtualisation, SQL Server, Oracle, … the list goes on.


Whilst we are looking for people with a good, broad range of skills, we would also be interested in talking to the right individuals who are enthusiastic, dedicated and keen to develop their skills and knowledge.


This role is required to work shifts to cover the 24/7 cover aspect of the Service


Key Performance Indicators


* Feedback from Customers, Service Delivery Management, Project Manager etc.
* Technical Assessments.
* Proven track record of problem resolutions.
* Evidence of sharing and re-use of knowledge.
* Successful production of documentation.
* Successful management and implementation of changes.
* Improvement/ enhancements to service delivery.
* Meets and improves service level requirements.
* Successful management of escalations in a timely manner.
* Meets project deadlines and costs within own area of responsibility.
* Errors with workarounds or fixes provided in a timely manner.
* Percentage of customer problems resolved within required timescales.
* Feedback from colleagues, team manager and other team members.
* Contribution to service improvements.
* Up to date personal learning plan.

Mandatory Skills Required:

Windows7
Windows Server 2008 / 2012
Active Directory
MSExchange 2010
McAfee AV solutions
Arcsight cyber security application
Legato Networker
SAN Storage, HPE StoreOnce\3Par
Clustering
Sanctuary Application and Device Control
VMware Virtual Centre - ESXi\Horizon
Other OS's (Solaris, Unix)
Investigating and resolving defects in previously created packages.
Ability to work in close co-operation with customer staff.
Desirable Skills Required:
Scripting
HP Radia
Netcool
HP Protect Tools
Performance and Application Trouble shooting & Debugging
HPSM Monitoring
HSM Certification


Candidates should submit CVs in the first instance. Mike Tripp 0161 924 3631

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