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Web Support Technician

  • Salary: Negotiable
  • Job type: Contract
  • Location: Bracknell, Berkshire
  • Sector: IT
  • Date posted: 07/11/2018
  • Job reference: BBBH92236

Web support engineer - Duration - 9 months - Bracknell

My Client is looking for a Web Support Technician to join them in Bracknell on a 9 month contract. The roll with involve resolving problems or enquiries across several products, product sets, systems or technologies for many customers.

Role Background

  • The role will be to develops an understanding of the customers' environment and service delivery requirements to enable the delivery of the service.
  • You will be responsible for following established processes/systems and recommends improvements to these as appropriate to resolve routine customer enquiries.
  • Taking ownership for listening to and understanding customer problems as part of a day to day

Skills required

  • Candidates should have a full understanding and knowledge of Server technologies including;
    • GPO'S
    • DNS
    • Active Directory
    • DFS
    • Microsoft office
  • Candidates should hold an active SC Clearance or should be eligible and willing to undergo the process.
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