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UX Researcher

  • Salary: £400 - £450 per day
  • Job type: Contract
  • Location: London
  • Sector: IT
  • Date posted: 15/11/2018
  • Job reference: BBBH92765

UX Researcher


2-3 Months


The Project:

We want to create an experience for our customers from start to finish which helps them achieve their goals and also delights them whenever possible. From the first time they hear about our products through sales, delivery, setup and support we want to look at the moments of truth and design a great customer experience.

This role will be working with a UX/Service designer to validate and test design work on a number of "moments of truth" during a customer journey. The UX researcher will be responsible for planning customer research with the UX designer and the business, conducting and reporting on research and feeding back into iterative design work. ​

Required Skills:

  • A proven track record of success performing valuable user research - especially usability testing - for large programs of work
  • The ability to plan, manage, lead and execute research schedules
  • Previous experience running user workshops and interviews
  • Proven success leading research for complex systems​

Suitable candidates should submit their CV in the first instance.

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